Privacy Policy

TRACTION HD knows that you care how information about you is used and shared, and we appreciate your trust that we will do so responsibly and sensibly. Our commitment to you means we will never sell, rent, or give your personal information to any non-affiliated third parties, except as described in this notice.

Use of Automatically Collected Information

TRACTION HD passively collects various types of information sent to us by our customers' web browsers and use it to help us personalize and continually improve the general experience at TRACTION HD.com (the "Site"). TRACTION HD's web server collects general data pertaining to each Site visitor, including the IP address, the domain name, the web page, the length of time spent and the pages accessed while visiting this Site. This information is collected to improve the content of the Sites, customize and improve the user experience, and improve customer service in general. TRACTION HD may also retain the content of the communications that are sent to TRACTION HD customer service representatives. This information helps TRACTION HD to respond to inquiries regarding this Site.

Use of Information You Give Us

TRACTION HD uses the information that you enter on our web sites to respond to your requests, customize future buying for you, improve our site and product offerings for you, and to communicate better with you. TRACTION HD may also use the information to notify Site visitors of changes to this Site, to notify Site visitors of new products, and for any other legitimate and lawful business purpose of TRACTION HD. TRACTION HD may choose to share information with third parties, such as suppliers, financial institutions, and third party service providers, and with any successor to TRACTION HD's interest. TRACTION HD may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise TRACTION HD's legal rights and defend against legal claims.

Security Policy

Website Security
TRACTION HD.com security is a priority. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

Account Security
TRACTION HD is dedicated to ensuring that your account remains secure. Learn more about the various ways to protect your TRACTION HD account:

• Keep Your User ID and Password Secure
• Never reveal your password to anyone
• Change your password periodically
• Protect Your Account from Online Fraud
  Often called "spoofing" or "phishing", the most current methods of online fraud are fake emails, Web sites and pop-up windows, or any combination of these, which appear to have originated from a legitimate company. To report a suspicious email that uses TRACTION HD's name, immediately call at 770-541-7036 Monday-Friday, 8 a.m. – 4 p.m., (EST).

Cookies and Other Technology Information

A cookie is a small data file (a unique computer-generated identifier) that certain web sites write to your hard drive when you visit web pages. TRACTION HD uses Cookies to track new visitors to the Site and recognize past customers so that TRACTION HD may present more personalized content. Cookies are used to assist TRACTION HD in customizing Site information. Cookies used by this Site do not contain any personally identifiable information. TRACTION HD cannot identify a customer unless that information is provided voluntarily.

TRACTION HD also contracts with a third party data collection and reporting service ("Third Party Service") to collect information regarding Site visitors and their use of this Site. The Third Party Service uses Cookies on TRACTION HD's behalf to collect such information. TRACTION HD uses this information to provide Site and service enhancements for customers and Site visitors. The Third Party Service is contractually prohibited from using information obtained in the course of providing these services to TRACTION HD in any manner other than solely for TRACTION HD's business purposes.

Unsubscribing from E-Mail Marketing

Each Site visitor can unsubscribe from receiving particular e-mails containing promotional offers from TRACTION HD or all emails from TRACTION HD by simply sending a request indicating their specific desires to Unsubscribe.

Links

The TRACTION HD web sites may be linked to other sites that are not owned, maintained or operated by TRACTION HD and not subject to the same Privacy and other Policies. TRACTION HD is not responsible for the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and TRACTION HD disclaims any liability for links: (i) from another website to this Site, and (ii) to another website from this Site.

Policy Updates

TRACTION HD may update this policy from time to time. Please check the Site periodically for updates.